If you are currently shopping for insurance and customer service is important to you, MetLife is not your company. It is nigh to impossible to get with a rep and when you do they are incapable of remedying problems. These representatives are all foreign and can hardly speak English.
They will not explain their rationale and deserve a gigantic class action lawsuit. This company is a scam, they have taken my money every single month for 3 years and the second you need the actual service they drop you and kick you to the curb. I have a customer waiting at my dealership for the last 6 hours waiting for a stamped RMV form. They gave me 3 different numbers to send it to. Only last one worked and still waiting.
Terrible phone system. It took me 10 minutes each time I call to get a person and then they can not transfer me to the right people. They just say they have no idea how long it will take. I have a really good agent that discovered I had too much insurance on my house, between that and other discounts she saved me lots of money.
I have had one accident and called the and they made the process painless. However this company paid for everything, the towing, the doctor Bill's and the entire estimated cost of the vehicle.
This company is absolutely awesome. If you're looking to insure your vehicle don't look any further than MetLife. This is a loyal and reliable company. I've been with Metlife Auto for 40 yrs. I've also been in Health Care for the same amount of time. I ran over a tractor trailer tire in the middle of the hwy at am on my way to the Hospital.
I'm 6mo away from retirement at I explained the above to several reps and that all I wanted was to have my car fixed so I could make it to the end of the yr without incurring additional financial burden having to purchase another car, thus delaying my retirement. They charged me the deductible, even though nothing was fixed.
The car, a Hyundai, was in very good mechanical condition. In this time of crisis, when other auto insurance companies are giving back, Metlife is only looking out for their investors, not their policyholders.
Being a Healthcare worker, a 40 yr policyholder and a 9 yr Vietnam vet and a senior seems to holds no water with them. I talked to a number of people in Metlife. It's like talking to a brick wall. This is not the first incident that I've taken issue with, with Metlife. I am leaving them and going to another insurance company. You should too, before it costs you.
Someone with MetLife auto insurance destroyed my car. After 2 months I am trying to have my money back from a rental car that I paid from my pocket and they just lying, it was not my fault and I sent the copy of the bills, every week they says something different and do not pay me back. It is a nightmare, stay away from this company. I have been with MetLife Auto for a quite a few years.
Always paid my bill on time, not one ticket or accident. Bodily injury and property damage liability Costs for injuries, deaths or property damage from an accident you caused. Typically required. Uninsured or underinsured motorist coverage Medical and property damage costs after an accident with a driver who has insufficient insurance or none at all.
Often required. Collision coverage Repair expenses from traffic-related accidents, regardless of who's at fault. A car loan or lease may require it.
Comprehensive coverage Repair costs from events outside of your control — including weather events, hitting an animal while driving, theft and vandalism. Other types of insurance from MetLife Dental insurance. RV and motorcycle insurance. Condo insurance. Boat insurance Renters insurance. Landlord insurance. Insurance available through a workplace: Life, dental, disability, vision, accident and pet insurance.
About the author. Instantly compare top car insurance companies Get started. Offers combination policies with a single deductible if you buy home and auto insurance in most states. Life Insurance Study. The study looked at customer satisfaction in six key areas: the application process, communication, customer interaction, price, product offerings and statements. The life insurance company received a 1.
Although not the highest rating, this does indicate that MetLife is financially sound and is able to handle a large influx of claims. The MetLife app is available for Apple and Android devices.
It is rated 4. Most users complain about the technical problems of the app, the difficulty to register and set up an account, and the unhelpful interface. Users for whom the app worked commented on the ease of paying bills and viewing documents.
The MetLife app previously allowed users to view their auto and home policies and find dental and vision providers in their area. Life insurance policy information is not currently available in the app.
As one of the longest-standing insurance companies in the country, MetLife enjoys a favorable reputation across the industry. The carrier is financially stable, offers highly-rated customer service and provides a range of employer-sponsored life and health insurance options. If your employer works with MetLife to provide insurance solutions to employees, you may want to explore the options that the company provides. You can also get coverage from MetLife on your own, outside of an employer-sponsored plan, if you would like to.
MetLife offers several types of life insurance and dental, vision, long-term care and pet insurance. You may also be able to purchase accident, hospital indemnity, critical illness, disability and cancel insurance from MetLife. Additionally, MetLife offers financial products such as HSAs, employer-sponsored retirement plans and annuities. The claims process for MetLife auto and home has not changed with the Farmers acquisition. You can file a claim online or call If your policy is through a local agent, you could also contact your agency to file a claim.
If you are looking for an individual life insurance policy not connected to your employer , you can call MetLife at You may need to complete an in-person medical exam. Home and auto insurance customers of MetLife will now be under new branding, so you can expect the name and logo on your policies to change.
As one of the oldest insurance companies, MetLife provides a range of insurance products to consumers in more than 40 countries around the world.
They operate in all 50 states and the District of Columbia and offer a host of coverage options to choose from. However, this can be a good way to purchase coverage at an often-discounted rate, and without the need for a medical exam. MetLife did receive a lower J. We compare consumer satisfaction ratings, third-party financial strength ratings, and customer complaint records. We also look at things like pricing, coverage options, policy availability, and whether these plans are the right choice for older applicants or those with medical conditions.
Lastly, we evaluate how simple it is to both buy and manage coverage with that carrier. Your Privacy Rights. To change or withdraw your consent choices for Investopedia. At any time, you can update your settings through the "EU Privacy" link at the bottom of any page. These choices will be signaled globally to our partners and will not affect browsing data. We and our partners process data to: Actively scan device characteristics for identification.
I Accept Show Purposes. Your Money. Personal Finance. Your Practice. Popular Courses. Get a Quote. Pros Term-to-universal conversion available as late as age 70 Many riders to choose from No medical exam required Very good consumer and financial strength ratings Group term policies can be converted to individual.
Cons Only group life insurance is offered No term-to-whole conversion credits Coverage options may be limited. Key Takeaways. MetLife is the largest insurer in North America in terms of life insurance in-force. Individual life insurance is no longer sold by MetLife; policies are now only available in the form of group plans.
Through employer group plans, MetLife offers 10 different life insurance options including term, whole, and universal life coverage. Company Overview. Pros Explained. Cons Explained.
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